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Our Policy...
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Our Policy at SOTA: Please note that all purchases from Canada and countries other than the US are now processed in Canadian funds. If the US dollar continues to slide in value our pricing will need to increase. Over the last seven years we have seen the US dollar drop in value by over 50%. We can maintain our pricing as long as the US dollar stays near par with the Canadian dollar. Please note that all purchases of SOTA products are subject to the laws of British Columbia, Canada. We encourage you to educate yourself before using any of our units. It's easy to make a decision in desperation rather than based on information. We are a company that believes in self-responsibility for ourselves and our customers.Any duties, taxes, import fees and licenses are the responsibility of the receiver. RETURN POLICY: 1) Items that have not been used (attachments and unit) can be returned for a full refund within 30 days. 2) Units that have been used but are in as new condition can be returned for a full refund within 30 days with a restocking fee. The minimum restocking fees are 20% on the Silver Pulser (ZBB), Bio Tuner (BT) and Silver Maker (CSG). With the Magnetic Pulser (MPG) and Water Ozonator (WOZ), the minimum restocking fee will be 10%. NOTE: There are no returns available for the SP Lite!! 3) Shipping charges are non-refundable. 4) Return postage and insurance are your responsibility.
Thank you for your understanding. |